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Forum Discussion
Cannot sync Orbi RBS50Y outdoor satellite to new Orbi RBR850 router.
Hello Community, I am copying my post here, that I subbmitted to Netgear support, but have not received any reply. Thank you for your assistance! <copied text> I spoke with a woman in tech ...
For everybody out there trying to sync an RBS50Y satellite and an RBR850 router:
After many attempts and some contact with NG Support, I managed to get this working, As it turns out, there are a couple of very important thing to keep in mind (at least valid at the time of writing):
- NG support confirmed RBS50Y and RBR850 can sync in Extender mode only. Orbi mesh mode is currently not supported.
- AX mode on the RBR850 does not have to be disabled.
- Extender mode only works on the main wireless network, not on the RBR850's guest network.
- 5GHz wifi only works in Indoor mode (makes sense to me as 5GHz is tri-band, just like indoor mode is. Outdoor mode is dual-band, but I don't know why these modes are called Indoor and Outdoor, radio frequency legislation maybe?).
- 5GHz between RBR850 and RBS50Y only works when going through the RBS50Y's Extender setup wizard. Just enabling 5GHz on the RBS50Y after setup is not enough (it will make the RBS50Y broadcast 5GHz but there is no 5GHz connection with the RBR850).
- RBS50Y FW 1.0.0.46 / RBR850 FW 3.2.15.25.
The setup sequence that did it for me:
- Boot RBS50Y in Extender mode: switch off RBS50Y with the power button, then press and hold the sync button while pressing and releasing the power button. Wait until led flashes blue and white before releasing the sync button. If the led is now blinking white, repeat this sequence. If the led is now blinking blue, proceed.
- Wait until the led is solid blue.
- Find wireless network NETGEAR_EXT and connect to it. If the network is not visible, press and release the RBS50Y's sync button.
- In a browser, go to mywifiext.local
- Start setup and when asked, choose manual setup for connecting the RBS50Y and the RBR850.
- Update RBS50Y's firmware if applicable (see menu on left).
- Enable 5GHz wifi (see menu left).
- Click the top item on the menu left. Start wizard to sync RBS50Y and RBR850.
- After setup, see if RBS50Y is connected as a device to RBR850 (it's not a satellite). If it is, copy it's ip address and navigate to it in a browser to check it's status.
Hope this helps anyone.
Grtz!
That is good info, thanks. I can not get my RBS50Y's to go into external mode. I am begining to think this has to do with the sync button "lockout" being left in place from my previous network with my old RBR50's. Does anyone know how to re-enable the sync button function on an outdoor satellite if you no longer have the orignal Orbi router it was synced with?
I'm sure you already tried the reset button, so I won't suggest that ;) What I did when I really got desperate, was turning the RBS50Y off using the power button. Then I pushed and held both the sync and the reset button while pressing and releasing the power button again. That resulted in the RBS50Y showing a continuous amber led, leaving me puzzled what that was supposed to mean. I thought I might had bricked the RBS50Y, but after that Orbi/Extender firmware swapping still worked. Maybe that helps? Otherwise I think you may be right about the sync button being disabled and I'm all out of suggestions...sorry.
Hi RebelPeacock
We’d greatly appreciate hearing your feedback letting us know if the information prrrtpieptoet provided has helped resolve your issue or if you need further assistance.
Regards,
Blanca
Community TeamWill do. I am out of town at the moment and will let you know the results when I have a chance at the end of the month. Thanks for the reply Blanca.
Apologies for the delayed response. I have indeed tried the RESET button. I had not tried the RESET and SYNC buttons simultaneously though. I tried that, and although I also got the Amber LED to light nothing seems to have changed. Somewhere in the button combos I also got a Green LED light at some point, which I have never seen! Regardless, I am unable to get either of my RBS50Y's to go into Extender Mode. I must conclude that the "Disble SYNC Button" option that is auto enabled is the issue. Unfortuantely, I neglected to "reable" the sync button before I sold my old RBK50 system. I hate to think I have essentially "bricked" to RBS50Y's due to this, but I don't know what else to try.
What is the "official" Factory reset procedure for an RBS50Y? Let me make sure I have done the Resets properly.
Thanks for everyones help.
Try a 15 second press on the reset button.
Not sure if the sync button works on RBSY when in extender mode. There maybe a web page setup wizard for the RBSY when in extender mode that you need to access to get it connected since extender mode I believe works similar to NG EX model extenders. These just have a setup wizrad page that users walk thru to get the EX connected to a wifi source. Possible same is needed for the RBSY in extender mode.
You may need to contact NG support and have them help you get the RBSY in extender mode correctly and setup.
