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Forum Discussion
skyward1
Jan 18, 2020Apprentice
Cannot sync Orbi RBS50Y outdoor satellite to new Orbi RBR850 router.
Hello Community, I am copying my post here, that I subbmitted to Netgear support, but have not received any reply. Thank you for your assistance! <copied text> I spoke with a woman in tech ...
prrrtpieptoet
Jul 31, 2020Initiate
For everybody out there trying to sync an RBS50Y satellite and an RBR850 router:
After many attempts and some contact with NG Support, I managed to get this working, As it turns out, there are a couple of very important thing to keep in mind (at least valid at the time of writing):
- NG support confirmed RBS50Y and RBR850 can sync in Extender mode only. Orbi mesh mode is currently not supported.
- AX mode on the RBR850 does not have to be disabled.
- Extender mode only works on the main wireless network, not on the RBR850's guest network.
- 5GHz wifi only works in Indoor mode (makes sense to me as 5GHz is tri-band, just like indoor mode is. Outdoor mode is dual-band, but I don't know why these modes are called Indoor and Outdoor, radio frequency legislation maybe?).
- 5GHz between RBR850 and RBS50Y only works when going through the RBS50Y's Extender setup wizard. Just enabling 5GHz on the RBS50Y after setup is not enough (it will make the RBS50Y broadcast 5GHz but there is no 5GHz connection with the RBR850).
- RBS50Y FW 1.0.0.46 / RBR850 FW 3.2.15.25.
The setup sequence that did it for me:
- Boot RBS50Y in Extender mode: switch off RBS50Y with the power button, then press and hold the sync button while pressing and releasing the power button. Wait until led flashes blue and white before releasing the sync button. If the led is now blinking white, repeat this sequence. If the led is now blinking blue, proceed.
- Wait until the led is solid blue.
- Find wireless network NETGEAR_EXT and connect to it. If the network is not visible, press and release the RBS50Y's sync button.
- In a browser, go to mywifiext.local
- Start setup and when asked, choose manual setup for connecting the RBS50Y and the RBR850.
- Update RBS50Y's firmware if applicable (see menu on left).
- Enable 5GHz wifi (see menu left).
- Click the top item on the menu left. Start wizard to sync RBS50Y and RBR850.
- After setup, see if RBS50Y is connected as a device to RBR850 (it's not a satellite). If it is, copy it's ip address and navigate to it in a browser to check it's status.
Hope this helps anyone.
Grtz!
FURRYe38
Aug 13, 2020Guru - Experienced User
This seems to work.
prrrtpieptoet wrote:For everybody out there trying to sync an RBS50Y satellite and an RBR850 router:
After many attempts and some contact with NG Support, I managed to get this working, As it turns out, there are a couple of very important thing to keep in mind (at least valid at the time of writing):
- NG support confirmed RBS50Y and RBR850 can sync in Extender mode only. Orbi mesh mode is currently not supported.
- AX mode on the RBR850 does not have to be disabled.
- Extender mode only works on the main wireless network, not on the RBR850's guest network.
- 5GHz wifi only works in Indoor mode (makes sense to me as 5GHz is tri-band, just like indoor mode is. Outdoor mode is dual-band, but I don't know why these modes are called Indoor and Outdoor, radio frequency legislation maybe?).
- 5GHz between RBR850 and RBS50Y only works when going through the RBS50Y's Extender setup wizard. Just enabling 5GHz on the RBS50Y after setup is not enough (it will make the RBS50Y broadcast 5GHz but there is no 5GHz connection with the RBR850).
- RBS50Y FW 1.0.0.46 / RBR850 FW 3.2.15.25.
The setup sequence that did it for me:
- Boot RBS50Y in Extender mode: switch off RBS50Y with the power button, then press and hold the sync button while pressing and releasing the power button. Wait until led flashes blue and white before releasing the sync button. If the led is now blinking white, repeat this sequence. If the led is now blinking blue, proceed.
- Wait until the led is solid blue.
- Find wireless network NETGEAR_EXT and connect to it. If the network is not visible, press and release the RBS50Y's sync button.
- In a browser, go to mywifiext.local
- Start setup and when asked, choose manual setup for connecting the RBS50Y and the RBR850.
- Update RBS50Y's firmware if applicable (see menu on left).
- Enable 5GHz wifi (see menu left).
- Click the top item on the menu left. Start wizard to sync RBS50Y and RBR850.
- After setup, see if RBS50Y is connected as a device to RBR850 (it's not a satellite). If it is, copy it's ip address and navigate to it in a browser to check it's status.
Hope this helps anyone.
Grtz!
- skyward1Aug 13, 2020ApprenticeI disagree with this workaround. If it doesn't mesh, it's not worth the hassle, headache, cost, and valuable time. I would think that most of us want something to work out of the box, without playing around with it all the time. We all have lives to live away from this mess. I recommend that you do NOT purchase this product, return it if you can, and move on with your lives. Send a clear message to NG that we are not their problem fixers.