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5598JC's avatar
5598JC
Aspirant
Sep 15, 2022

Canot login to Router

Hi   Please Please can someone help  Im sorry to sound stupid and im sure this might have been covered So I call support who send me a Link to be able to login to my Orbi. The link does not work...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 15, 2022

So if you disconnect the RBR from the ISP modem and leave 1 wired PC connected to the router and press the reset button for 15 seconds then release. Clear all browser caches, then after the front LED starts to pulsate WHITE, enter 192.168.1.1 in to the web browser and walk thru the setup wizard, using the manual setup option, can you get to the home screen? 

5598JC's avatar
5598JC
Aspirant
Sep 15, 2022
Hello
Thank you so much for taking the time to help me much appreciated thank you so much
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 15, 2022

    Let us know if you can get in...

    • 5598JC's avatar
      5598JC
      Aspirant
      Sep 15, 2022
      Thank you
      Yes I got in there
      Basicly I have a 02 Boost box which connects , so my mobile phone signal is boosted

      As I could not see it in Connected devices , I wondered if I acidentially blocked it from connecting
      It still won’t connect so I’ll call 02 for a replacement

      I managed to see the security settings and clearly nothings blocked

      Thank you