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Forum Discussion
VicVinegar
Jun 26, 2021Tutor
Can't access management through app or web
I just set up a RBK753 system a few days ago. Now I can't access the management app or management through a browser. I tried orbilogin and 192.168.1.1 . Internet access is working fine. I am not ...
FURRYe38
Jun 26, 2021Guru - Experienced User
Please make contact with Christian_R and as for the beta v223 FW for your unit...I believe this will correct the issues that your seeing. I recommend after installing, a full factory reset and setup from scratch should be performed.
VicVinegar
Jun 26, 2021Tutor
Thanks. Can't say it isn't concerning that my pricey new mesh system doesn't work well with the latest standard release firmware. Any idea if that will also affect what seems to be an unstable connection on my guest network? Regular network worked well, got 900+ Mbps on wireless, but try the guest and it chugs along. Will see if paging @Christian_R gets a response.
- FURRYe38Jun 26, 2021Guru - Experienced User
Well there has been a bug for some users regarding DNS which is finally fixed in v223.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What channels are you using?
Any Wifi Neighbors near by? If so, how many?Is Armor enabled by chance?
VicVinegar wrote:Thanks. Can't say it isn't concerning that my pricey new mesh system doesn't work well with the latest standard release firmware. Any idea if that will also affect what seems to be an unstable connection on my guest network? Regular network worked well, got 900+ Mbps on wireless, but try the guest and it chugs along.
- VicVinegarJun 26, 2021Tutor
FURRYe38 wrote:Well there has been a bug for some users regarding DNS which is finally fixed in v223.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What channels are you using?
Any Wifi Neighbors near by? If so, how many?Is Armor enabled by chance?
VicVinegar wrote:Thanks. Can't say it isn't concerning that my pricey new mesh system doesn't work well with the latest standard release firmware. Any idea if that will also affect what seems to be an unstable connection on my guest network? Regular network worked well, got 900+ Mbps on wireless, but try the guest and it chugs along.
I can't crack open the ONT box to see what the guts say. It doesn't say anything outside of it besides that is from Verizon.
House is 4,700 square feet. The router is on the main level in the back corner of the house. A satellite is in the basement on the other side of the house from the router. Other satellite is upstairs, but closer to the middle of the house.
I can't see what channel I am on without access to the router management.
It looks like I pick up four other networks. One has pretty strong signal. Others aren't very strong.
Armor is enabled. I am guessing I should shut it down when I get access to the router again.
- FURRYe38Jun 26, 2021Guru - Experienced User
IF you can power cycle the RBR, and gain access, disable Armor and see...
VicVinegar wrote:
VicVinegar wrote:Thanks. Can't say it isn't concerning that my pricey new mesh system doesn't work well with the latest standard release firmware. Any idea if that will also affect what seems to be an unstable connection on my guest network? Regular network worked well, got 900+ Mbps on wireless, but try the guest and it chugs along.
I can't crack open the ONT box to see what the guts say. It doesn't say anything outside of it besides that is from Verizon.
House is 4,700 square feet. The router is on the main level in the back corner of the house. A satellite is in the basement on the other side of the house from the router. Other satellite is upstairs, but closer to the middle of the house.
I can't see what channel I am on without access to the router management.
It looks like I pick up four other networks. One has pretty strong signal. Others aren't very strong.
Armor is enabled. I am guessing I should shut it down when I get access to the router again.