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Can't access management through app or web
I just set up a RBK753 system a few days ago. Now I can't access the management app or management through a browser. I tried orbilogin and 192.168.1.1 . Internet access is working fine. I am not ...
I'm also experiencing the same thing on my RBR/RBS753 series from Costco.
I'm running V3.2.18.1_1.4.14 on all three devices. Armor is off and all my satellites are the recommended distance away from each other.
If I reboot the whole system, I'll be able to access the web portal for a few minutes, but then it just fails to respond after that.
Try a factory reset on the RBR. Press the reset button for 15 seconds then release. Setup from scratch with a PC and web browser.
I would setup the RBR with it disconnected from the ISP modem. Then after setup is complete, connect the RBR to the ISP modem.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
borkbrok wrote:I'm also experiencing the same thing on my RBR/RBS753 series from Costco.
I'm running V3.2.18.1_1.4.14 on all three devices. Armor is off and all my satellites are the recommended distance away from each other.
If I reboot the whole system, I'll be able to access the web portal for a few minutes, but then it just fails to respond after that.I've already factory reset 3x without connecting to the ONT first this week. I'm using a Frontier FIOS 1 gig router
If the modem already has a router built in, this would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
borkbrok wrote:I've already factory reset 3x without connecting to the ONT first this week. I'm using a Frontier FIOS 1 gig router
