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Forum Discussion

joboa's avatar
joboa
Aspirant
Apr 24, 2022

Can't access RBS850 satellite after firmware update

I just went through the process of updating my RBR850 with 2 satellites to the latest firmware (from V4.6.3.16_2.0.51 to V4.6.7.13).  I updated each RBS from the main portal. When I uploaded the FW I...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 24, 2022

After updating the RBS, did you update the RBRs FW as well, then power everything OFF for a minute or more then back ON one at a time? 

joboa's avatar
joboa
Aspirant
Apr 24, 2022

No I didn't update the RBR yet.  After seeing the satellites come back as unresponsive I was concerned the update would hose my router and I lose connectivity to the internet.