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Forum Discussion
ajexpert
Dec 01, 2021Tutor
Can't connect Chamberlain MYQ garage opener to Orbi RBR750
I updgraded my home network to Orbi RBR750 keeping the same SSID and password. I'm able to connect to all devices, however, myq garage opener refuses to connect. The firmwire version on orbilogi...
- Dec 01, 2021
The phone app has difficulty because your phone connects to the 5Ghz network with the same SSID, messing up its attempt to connect MyQ to the 2.4Ghz version. The workaround is to use the alternative way to setup wifi connect (not the app), for example:
- https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Connecting-Orbi-RBK753S-AX4200-to-Chamberlain-MyQ-garage-door/m-p/2017613
- https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Chamberlain-MYQ-Orbi752-won-t-connect/m-p/1995414#M8729
CrimpOn
Dec 01, 2021Guru - Experienced User
ajexpert wrote:
I updgraded my home network to Orbi RBR750 keeping the same SSID and password. I'm able to connect to all devices, however, myq garage opener refuses to connect.
This is truly bizzare. The garage door opener was already connected to WiFi and working correctly. The WiFi system was switched out for a new system (Orbi RBR750) that has exactly the same SSID/password, and the garage door opener no longer connects?
I replace WiFi routers fairly often, and always use the same SSID/password on the new router, and all of my devices connect automatically.
The Chamberlain app may be poorly written and may not deal well with mesh WiFi when the smartphone is connected at 5G and the opener supports only 2.4G, but there should be no reason to set up the opener from scratch again.
Do I understand correctly that the situation now is that the door opener has been reset and is in setup mode?