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ajexpert's avatar
ajexpert
Tutor
Dec 01, 2021
Solved

Can't connect Chamberlain MYQ garage opener to Orbi RBR750

I updgraded my home network to Orbi RBR750 keeping the same SSID and password.  I'm able to connect to all devices, however, myq garage opener refuses to connect.   The firmwire version on orbilogi...
ajexpert's avatar
ajexpert
Tutor
Dec 01, 2021

Thanks Mikey94025 

 

I was able to setup myq garage door with Orbi after investing almost 1 day.

 

Here is what I did:

1) Find a compatible 2.4G device, it could be old phone or laptop.  Most phones would automatically connect to 5G and even after shutting down the satellites and moving away from router, phone somehow still connects to 5G.

 

2) You can find the the device and the connection type in orbilogin.com.  Basic -> Attached Devices.

 

3)  I was able to figure that one of my laptop is connecting to 2.4G network.  So I followed the link and first post from  techdilettante

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Connecting-Orbi-RBK753S-AX4200-to-Chamberlain-MyQ-garage-door/m-p/2017613 

 

4)  Follow the prompts and first try to Change or update the Wi-Fi settings, if it doesn't work, erase the settings and start again.

 

5) Once myq is connected to network, follow the instructions to connect to overhead garage opener.

 

Moral of the story: ditch the myq app for setup if your phone is not able to connect to 2.4G.  Setup via laptop works. 

 

Thanks much for all help!!