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Forum Discussion

JWaldner's avatar
JWaldner
Tutor
Oct 07, 2020

Can't Connect Epson WF-3520 to Orbi AX4200

We just bought and installed the Orbi AX4200 and so far it has been working ok with the exception of our printer. Our Epson WF-3520 printer can't connect even after resetting the wifi settings to de...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 07, 2020

Try setting the CTS value from 64 to 2347 and see if the printer will connect. Try with no wifi security temporarily on the RBR to see if the printer will connect to the open SSID. Then try WPA then WPA2. Do not select WPA3. 

 

Be sure the printers FW is updated as well. 

Contact the pritners mfr for additional help and information regardin there product as they will have more troubleshooting information. 

 

If all else fails, use the LAN port on the printer to connect to the Orbi system. 

 

 

JWaldner's avatar
JWaldner
Tutor
Oct 08, 2020

Thanks for your suggestions but I have tried them all without any success. The firmware is up to date and relocating the printer so it's next to a satellite is not an option. 

 

Any other recommendations?

 

Thank you