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Forum Discussion
Solved
Can't connect to my Orbi RBR750
Below is the message I get when on the desktop or laptop. On android phone I can see all 42 of my gadgets (printers/switches/cams, etc...), but I'm met with the message "We can't find your ORBI" and ...
Yes, NG is aware of it.
Try the reset. Some users systems are working, just can't connect to the routers web page or use Orbi app. In these cases, users may need to give some time to NG to get this resolved. It's only Monday. Factory esets were mentioned as working in Reddits as well.
Forums are for user to user experiences and support. It's up to users to try what others have posted about. There's the Orbi app forum as well that has the more posts.Otherwise, users can contact NG support and ask for there help and information.
https://my.netgear.com/support/contact.aspx
jimh394 wrote:I am reaching out to the community in an effort to avoid a factory reset and reconnecting all 42 of my smart devices.
Sorry, I don't have an answer for why your RBR's admin website is refusing connections. Someone else will hopefully have an answer for you.
Note that if you do factory reset, once you set the same wireless settings (e.g., SSID, security option, password) then all your wireless devices will usually reconnect just fine. The only things you'll lose by factory reset are things like if you manually setup reserved IP addresses for DHCP,.
Thank you. I'm guessing there isn't a way around the reset, but fortunately everything is working for the moment. I'' give it a few days when I know I'll have the time to devote to worst case scenario, but I'm feeling encouraged by your response. Thanks, again.