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Forum Discussion
Solved
Can't connect to my Orbi RBR750
Below is the message I get when on the desktop or laptop. On android phone I can see all 42 of my gadgets (printers/switches/cams, etc...), but I'm met with the message "We can't find your ORBI" and ...
Yes, NG is aware of it.
Try the reset. Some users systems are working, just can't connect to the routers web page or use Orbi app. In these cases, users may need to give some time to NG to get this resolved. It's only Monday. Factory esets were mentioned as working in Reddits as well.
Forums are for user to user experiences and support. It's up to users to try what others have posted about. There's the Orbi app forum as well that has the more posts.Otherwise, users can contact NG support and ask for there help and information.
https://my.netgear.com/support/contact.aspx
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Did the backup, and thanks for the heads up on that.
Thanks also to all who chimed in. Greatly appreciated. Jim