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Forum Discussion
roberthleeii
May 08, 2022Star
Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
- May 09, 2022
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
roberthleeii
May 08, 2022Star
If this is a net netgear issue I hope others chime in soon.
Jroach
May 08, 2022Luminary
I did see a tip to make certain that you are not on the GUEST network. I don't have GUEST setup so not the issue for me but thought I'd pass it along