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Forum Discussion
Solved
Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
Same here, trying to give access to a new device and cannot access the Orbi router. Tried power cycling the router. Have tried both wireless connections and wired connections.
The browser states: XXX.XXX.XXX.XXX refused to connect. ERR_CONNECTION_REFUSED (Using an wired ethernet connection)
The app states: We can't find your Orbi. You may be connected to another router or access point. (using wireless connection).
All of the devices still have internet access, so the router is still working, just won't allow connections to the controls.
- I have done a quick reddit search and this seems to be an issue that popped up after a recent firmware update. Only solution I saw was to reset the modem.... if anyone else finds a better solution please let me know.
