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Solved
Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
Agree. Netgear seem to think that this is acceptable.
I'm also having this issue. I've gone through the factory reset and it has changed nothing except for the fact now my wifi settings are gone and my wireless devices are offline. I've removed the app from the phone and tried settings it up from scratch that way and it still refuses to detect that the orbi even exists to be able to run through the initial setup..... connect it to my desktop via hardline, still can't reach 192.168.1.1 or 10.0.0.1.
I now have a very expensive unconfigurable, unmanageable wireless router, thanks netgear!