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Forum Discussion
roberthleeii
May 08, 2022Star
Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
- May 09, 2022
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
firefhtr
May 09, 2022Aspirant
I am in the same situation, I have rebooted several times, but that didnt do anything. If I have to do a factory reset, I will purchase an similar ASUS and dump the orbi. I put a lot of work in setting up this network that is part of my lab, not happy about rebuilding it.
Ant
Jroach
May 09, 2022Luminary
I've read articles about the ASUS that are favorable. I might look into this as well.
You would think if Netgear was the one that clobbered the FW that they would let their users know and publish a fix or process.
- firefhtrMay 09, 2022Aspirant
Yeah, I just spoke with their support, they want me to pay to extend my warranty on a less than 1yr product to fix it. I asked if they where going to perform a factory reset, they said 'if it needs it'. I can do that for free.
Maybe I will try the factory reset, I have my old router for backup.