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Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
Thanks for letting us know that worked for you.
xxcasp3rxx wrote:
I was using the RBR850 AX6000 model.
Other then a firmware update that I manually checked for and ran 6 months ago I did not recently run any updates myself, and had no problems accessing the login page in those 6 months.
I can check the FW version it's currently running after the factory reset when I get home tonight but was unable to get into the router while it was locking me out to see.
As you stated I factory reset mine twice with no success, I had success on the third time around and I think I may have left the WAN connection unplugged at that point. Which is where I was finally able to reach the login page and run through the setup again.
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
Glad that worked. I agree that users should have to resort to this. Don't know what is causing it. All we can do is try the reset and setup from scratch.
Besure to save off a new backup config to file once your system is setup. I would do a back up to file before enabling any additional features like Armor, SPC or Traffic meter.
roberthleeii wrote:
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.