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Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
What Orbi models do you all have?
NG is aware of users having problems with Orbi AX systems and orbi app having problems over this past weekend.
Any of your systems recently updated?
What version of FW if you get this information.
Some users have done a factory reset on the RBR and setup from scratch using a wired PC and web browser connecting with HTTP and 192.168.1.1 or orbilogin.com. If you do this, disconnect the RBR from the ISP modem/ONT temporarily to see if you can get the setup wizard started on the RBR in a web browser.
But seriously - this is insane. They know. And they didn't pull the update. That basically implies they don't care.
I have an RBK752. Not sure why I bought this as a replacement for my previous Orbi set. I have the same issues, but I haven't had enough time to have to reinstall the whole thing.
FURRYe38 wrote:What Orbi models do you all have?
NG is aware of users having problems with Orbi AX systems and orbi app having problems over this past weekend.
Any of your systems recently updated?