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Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
Turn OFF the RBS. Just reset the RBR. 15 second press on the reset button then release. Walk thru the setup wizard with a wired PC or laptop and web browser at HTTP and 192.168.1.1.
dtay wrote:
If I were to attempt the factory reset route, do I have to reset both the RBR and RBS or just the RBR only? My RBS are hard wired.
Just wanted to say thanks for the help. I have regained access to the management interface via the GUI (as well as the app). I powered down both RBS last night, held down the reset button on the RBR for 25 seconds (just to be sure!) and when it came back online, went to a desktop PC, login to the GUI at 192.168..1 and then from there, selected restore a backup configuration (which I had from a few months back ago). When the RBR rebooted, I powered back up both RBS and everything was back to before.
Glad you got it working. Backups are a good thing.
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