NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
This seems to be a problem affecting thousands of users. A factory reset is the only solution working for people that must access the admin section. This is completely unacceptable and Netgear should be honest and open with what they are doing to fix this problem. I have several orbi's across the state and it would be very expensive for me to factory reset each one.
WE NEED A CLEAR STATUS UPDATE FROM NETGEAR.
Any progress on this?
mayecho wrote:
This seems to be a problem affecting thousands of users. A factory reset is the only solution working for people that must access the admin section. This is completely unacceptable and Netgear should be honest and open with what they are doing to fix this problem. I have several orbi's across the state and it would be very expensive for me to factory reset each one.
WE NEED A CLEAR STATUS UPDATE FROM NETGEAR.
