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Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
As of a couple days ago, for me, the issue has gone away. I only noticed an update to the mobile app. Since then, I can control all devices with the mobile app and log into the orbilogin.com site again.
I opted not to do a factory reset as everything continued to technically work and I didn't want to re-configure everything. Hopefully the same solution is rolling out to all users quickly.