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Forum Discussion
roberthleeii
May 08, 2022Star
Cant connect to router but router is still working.
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
- May 09, 2022
I have the RBR753 and the reset worked.
It sounds like you cannot change anyting when you do the reset, skip the satellites and any customizations. I also used my desktop that was hardwired to the router to do the setup.
FURRYe38
May 16, 2022Guru
Agree. v2 was out on 4-27 when I first posted it for manual download. I and others had it loaded on or around this date. Saw no issues with web page access. I believe the problem started for those that had not updated to it manually on or around 5-5 or 5-6 when NG turned on or started Auto updating users systems and those that had not already updated. Seems like the AU or something behind the scenes got glitched and caused the RBRs web page to be un-accessible from this point. Resets resolved the issue for most. NG seems to have the ability to fix this as well as someone on Reddit posted they contacted NG support and they fixed it on there side with out having to do a factory reset.
FarmerBob1
Jun 17, 2022Luminary
I had this issue once way back. The first thing I did was to reinstall the FW, once I got back into the RBR. But I did a 30/30/30 on all APs; re-updated all APs; Power Cycled all, but left the Sats unplugged while I set up the RBR; once set up I plugged in the Sats and let the system bake for a while. And doing the "Dreaded FW Install" has kept me from having many of the problems that are being posted. The only issues that have popped up are if the FW breaks or changes something.