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Forum Discussion
cheapB2
May 13, 2022Aspirant
Cant contact support without paying for a support agreement
Cant contact support without paying for a support agreement. This is after Netgear bricked my system with an automatic update. They are suggesting this community where they apparently are not presen...
jimh394
May 13, 2022Star
I feel your pain because you're not even close to being alone on this. Continued to have internet, but was unable to access router. Only way our was a factory reset. Got this from Netgear!
Dear James,
Thank you for contacting NETGEAR GEARHEAD technical support. As you called us with Internet issue and you can utilize the below link. Please call us if you have any issues with Netgear device, we work 24/7 to help you.
Article 1 : https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Article 2 : https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
NETGEAR Knowledge Base:
https://www.netgear.com/support
NETGEAR Online Community:
https://community.netgear.com
NETGEAR YouTube Channel:
https://www.youtube.com/c/netgear
Android/iOS App:
NETGEAR APP- can be downloaded from Play Store/App Store
Regards, Raja