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Cant contact support without paying for a support agreement
Cant contact support without paying for a support agreement. This is after Netgear bricked my system with an automatic update. They are suggesting this community where they apparently are not presen...
Thanks for sharing, but if the solution is to start all over again it is not really a solution. I have 60+ devices with assigned IP and other setup. It will take me 2-3 hours to do this setup again and it is not the first time this has happened.
Mine were mostly unassigned so went much smoother. I feel your pain. Netgear may feel the pain down the road???
What a crappy experience, and I'm not alone it seems! I have the same issue, I'm a software engineer, it's clear to me this is a problem with the product, the KB article(s) shared on this thread do not acknowledge that there is a problem. I've disconnected all the cables from the router and connected the laptop to router directly through a network cable. Also unplugged from power all satellites. I can successfully ping 192.168.1.1. When trying to connect to http://192.168.1.1/login I get an "192.168.1.1 refused to connect." . Also tried 'curl http://192.168.1.1/' command and I get a 'Connection refused' error back. If I connect the router to the Internet, I can actually browse the internet without problems, but I cannot connect to the admin interface. I can connect to the admin interface of the satellites if I plug them in. I hope this is a bricked firmware and not something worse like a security issue.
unhappyuser1000 wrote:
What a crappy experience, and I'm not alone it seems! I have the same issue, I'm a software engineer, it's clear to me this is a problem with the product, the KB article(s) shared on this thread do not acknowledge that there is a problem. I've disconnected all the cables from the router and connected the laptop to router directly through a network cable. Also unplugged from power all satellites. I can successfully ping 192.168.1.1. When trying to connect to http://192.168.1.1/login I get an "192.168.1.1 refused to connect." . Also tried 'curl http://192.168.1.1/' command and I get a 'Connection refused' error back. If I connect the router to the Internet, I can actually browse the internet without problems, but I cannot connect to the admin interface. I can connect to the admin interface of the satellites if I plug them in. I hope this is a bricked firmware and not something worse like a security issue.
Apparently a factory reset is the only option. PIA, but it was the only thing that worked for me.
