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Cant contact support without paying for a support agreement
Cant contact support without paying for a support agreement. This is after Netgear bricked my system with an automatic update. They are suggesting this community where they apparently are not presen...
What a crappy experience, and I'm not alone it seems! I have the same issue, I'm a software engineer, it's clear to me this is a problem with the product, the KB article(s) shared on this thread do not acknowledge that there is a problem. I've disconnected all the cables from the router and connected the laptop to router directly through a network cable. Also unplugged from power all satellites. I can successfully ping 192.168.1.1. When trying to connect to http://192.168.1.1/login I get an "192.168.1.1 refused to connect." . Also tried 'curl http://192.168.1.1/' command and I get a 'Connection refused' error back. If I connect the router to the Internet, I can actually browse the internet without problems, but I cannot connect to the admin interface. I can connect to the admin interface of the satellites if I plug them in. I hope this is a bricked firmware and not something worse like a security issue.
unhappyuser1000 wrote:
What a crappy experience, and I'm not alone it seems! I have the same issue, I'm a software engineer, it's clear to me this is a problem with the product, the KB article(s) shared on this thread do not acknowledge that there is a problem. I've disconnected all the cables from the router and connected the laptop to router directly through a network cable. Also unplugged from power all satellites. I can successfully ping 192.168.1.1. When trying to connect to http://192.168.1.1/login I get an "192.168.1.1 refused to connect." . Also tried 'curl http://192.168.1.1/' command and I get a 'Connection refused' error back. If I connect the router to the Internet, I can actually browse the internet without problems, but I cannot connect to the admin interface. I can connect to the admin interface of the satellites if I plug them in. I hope this is a bricked firmware and not something worse like a security issue.