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Can't find my new RBS850
Hi all, a few year ago I got a RBK853 system: one RBR850 and 2 RBS850. By default they are configured on the same wifi network (ORBI68).
I did the basic configuration and it works fine.
Now I have a new RBS850, by default configured with another wifi (ORBI31).
I tried the usual procedure "Add a new Satellite" with the app. The RBS is not visible.
I reset the satellite, same issue. They are a few meters far.
Do they need to be on the same default network? I guess no?
I can't figure out what to do next.
I have connected my new RBS to the router using a cable. The new satellite was seen as a connected device. Using the web console on the satellite, I checked the fw version : v3.2.16.22_1.4.9
My router fw version is V7.2.6.31_5.0.24
I updated the satellite to V7.2.6.31_5.0.24 and boom the new satellite is seen as a satellite!
Somehow the satellite fw version was too old for automatic synch.
Hope this help
3 Replies
I turned off the existing satellites (as suggested in another post), same issue.
I have the "Setup failed" message in the web console when adding the new satellite. The LED is off on the satellite.
I have connected my new RBS to the router using a cable. The new satellite was seen as a connected device. Using the web console on the satellite, I checked the fw version : v3.2.16.22_1.4.9
My router fw version is V7.2.6.31_5.0.24
I updated the satellite to V7.2.6.31_5.0.24 and boom the new satellite is seen as a satellite!
Somehow the satellite fw version was too old for automatic synch.
Hope this help
Be sure that for any FW updates, update the RBS first, then RBR lastly.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
