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Forum Discussion
pumpface
Jun 17, 2025Aspirant
Can't Login with Admin Credentials
Can somebody please help me? I'm trying to set up my Orbi RBR350 and I've followed all the prompts in the app until I've arrived at the screen asking me to Login with my admin credentials. It asks me...
- Jun 24, 2025
Thanks - I had factory reset it in the past and the issue existed, this time after a factory reset it prompted me to enter my own custom password which I did and setup has gone okay from here.
CrimpOn
Jun 24, 2025Guru - Experienced User
pumpface wrote:http://192.168.1.1 asks me for login credentials which I do not have
When a Factory Reset is performed, the login credentials are "admin" and "password". Guaranteed. Have done it many times.
If those credentials are not accepted, then the Factory Reset did not happen.
pumpface
Jun 24, 2025Aspirant
Thanks - I had factory reset it in the past and the issue existed, this time after a factory reset it prompted me to enter my own custom password which I did and setup has gone okay from here.
- CrimpOnJun 24, 2025Guru - Experienced User
It might be useful to review this Netgear document:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
i.e. simply pressing the "Reset" button is not enough. Reset has to be held for a considerable amount of time. 7-15 seconds.
Glad you are "back in business"