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Carrier Thermostat systxccitc01-b can't connect to Orbi AX6000 RBR850 / RBS8540
Hello, I have a carrier thermostat systxccitc01-b and it suddenly won't connect to my Orbi Router. The strange thing is it worked fine for almost a year. I found another thread to change the foll...
bowler304 wrote:Hello,
I have a carrier thermostat systxccitc01-b and it suddenly won't connect to my Orbi Router. The strange thing is it worked fine for almost a year. I found another thread to change the following CTS/RTS Threshold to 2347 and that didn't fix it. I turned off the AX for 2.4GHz and that didn't fix it.
Make sure you tried a full reset of the networking on the thermostat (like "forget network") and then pair again to your Orbi wifi SSID.
"Make sure you tried a full reset of the networking on the thermostat (like "forget network") and then pair again to your Orbi wifi SSID."
I have done forget and set up 3 or 4 times now. It will connect but won't talk with their servers, but when I bring up my router settings it doesn't show the device is connected to the internet.
So its connecting to the wifi?
Just not back to their server?
What modem/gateway is the router connected to?
Are you using Armor?
So its connecting to the wifi? Yes
Just not back to their server? Correct
What modem/gateway is the router connected to? RBR850 / RBS850 (latest firmware)
Are you using Armor? Armour: Status: Not activated
It shows connect to the wifi
Remote Access Status
Network Status: connected
SSID: <correct network>
MyInfinity Data Server: not connected
MyInfinitiy OTA Server: not connected
When I connect to my hot spot on my mobile phone, they are all connected.
What modem/gateway is the orbi connected to?
