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Forum Discussion
bowler304
Jan 31, 2023Tutor
Carrier Thermostat systxccitc01-b can't connect to Orbi AX6000 RBR850 / RBS8540
Hello, I have a carrier thermostat systxccitc01-b and it suddenly won't connect to my Orbi Router. The strange thing is it worked fine for almost a year. I found another thread to change the foll...
bowler304
Feb 01, 2023Tutor
Actually went into the device and this is the first time I have seen it but it has a valid IP address of 192.168.1.5
Server connection Diagnostics
Server Connection Status code: 201
Failure reason code: 19
So off to the web to see what these mean.
plemans
Feb 01, 2023Guru - Experienced User
If you search, there's quite a few posts on carrier thermostats not connecting. this one for example removed it from his carrier web account and re-added it and it worked.
https://www.reddit.com/r/hvacadvice/comments/x00o6k/carrier_infinity_server_down_for_4_days/
might try something like that. With what you're reporting, its seems something on carrier's end.