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Forum Discussion
Carrier Touch thermostat "A" will not connect to Orbi RBR850
TLDR: Our Carrier Infinity Touch version "A" thermostat will no longer connect to our Orbi RBR850 or its satellite RBS850s after rebooting then resetting them. The thermostat connected to the Orbi G...
Seems like these maybe Carrier issues.
Tell me something are these devices wired to the HVAC system or just battery connected and connecting to the wifi?
FURRYe38 wrote:Seems like these maybe Carrier issues.
Tell me something are these devices wired to the HVAC system or just battery connected and connecting to the wifi?
Both Carrier thermostats are "reporting" thermostats which are wired directly to the Carrier system, with two wires for power and two for communication. No batteries. It's a closed system which can only use a Carrier Infinity myTouch thermostat.
As I mentioned, RBR850 reports that the "A" thermostat has a Redpine Signals WiFi chip, and the "B" thermostat has Texas Instruments. Presumably Carrier firmware updates would include any updates for the WiFi chips.
I just realized that both the laptop I used and the Apple Time Capsule are old tech. But my iPhone is a 12 mini, which is newer than the Orbi system. That the "A" thermostat can connect to all of these makes me think it's a Netgear issue.
And then there's the mystery of why it worked before.