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Forum Discussion

prateek1802's avatar
prateek1802
Tutor
Nov 10, 2023
Solved

Case # 47556053

Hi Team,  I have a case # 47556053 which I am following up on for an update for over 2 months now but have not received a single update from the customer support team! Long story short, the 2 satel...
  • Blanca_O's avatar
    Blanca_O
    Nov 15, 2023

    Hi prateek1802

     

    We received an update from the team. They have initiated an RMA for the replacement satellite. You will receive a separate email containing the tracking within 24-48 hours so you can monitor the shipment.

     

    Regards,
    Blanca
    Community Team

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 10, 2023

I'd contact a forum moderator for help with this:

KevinLiT Blanca_O