NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mackdwright
Mar 05, 2021Follower
CBR 750 admin access issue
Hello - I just installed a CBR750 with xfinity. The setup seemed smooth until.... With the setup wizard, it prompted me to name the network and set an admin password. Everything worked fine. In a next...
FURRYe38
Mar 05, 2021Guru - Experienced User
Did you initially setup the CBR using a wired PC and web browser and walking thru the setup wizard there?
mackdwright wrote:
Hello - I just installed a CBR750 with xfinity. The setup seemed smooth until.... With the setup wizard, it prompted me to name the network and set an admin password. Everything worked fine. In a next step it checked for firmware. After that, signing in to the Orbi app it tells me the Orbi is not configured.
Devices are connected to the new SSID network name I assigned but I cannot connect to the router as admin now. I’ve stepped through the router password reset - no worky.
Is there a fix or just a factory reset?
Thanks.