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Forum Discussion
CBR router only some hiccups
Hi, I have recently had to stop using the CBR internal modem due to similar issues describes on this forum of internet just dropping and being fixed by rebooting the router. I now have a Xfinity rou...
What Firmware version is currently loaded?
Any RBS deployed?
Please post a copy and paste of the modems connection status and event log page when it's in gateway mode.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
Be sure to power OFF the modem for 1 minute then back ON.