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Forum Discussion
CBR750 - won't connect to Orbitel Communications
I've had three technicians and one A/V guy try to connect the first Orbi. We confirmed that they had the correct MAC ID and we were never able to get it to connect to the internet. They all determi...
Is the ISP not seeing it on there network after its powered up on attempting to conntect to there system?
Do they support this model modem on there network?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html