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Forum Discussion
CBR750 Fails after firmware update
I recently updared the firmware on my Orbi CBR750 to the latest v4.6.3.6_2.0.48 update. I can no longer establish internet connectivity. Prior to updating my connection was fine with no issues. My ISP...
I also have this same issue after Firmware upgrade. My neighbor (that I recommeded get an Orbi) is also having the same issue. Cox Cable came out and tested the line. Its perfect (strong and clear signal). I am on my 4th day going round and round with Netgear Tech support. They clearly have no idea what they are doing. Its a mess.
Right now awaiting escalation to higher tech support.
If things don't change fast, this will be my last Netgear product. Just terrible and inexcusable.
I was told today that i have to wait 24hrs before i can call back because they can not get ahold of the next level for me to get it warrantied out? it sounded weird to me but is that what you have had to deal with?