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Forum Discussion
CBR750 Fails after firmware update
I recently updared the firmware on my Orbi CBR750 to the latest v4.6.3.6_2.0.48 update. I can no longer establish internet connectivity. Prior to updating my connection was fine with no issues. My ISP...
I downgraded to the oldest firmware on the Netgear site for both CBR750 3.2.16.9 and RBS750 3.2.16.6 to find the same issue. Surprised it started working late afternoon 8/25 with no further action. Did Cox fix thier provisioning since Netgear did not release a firmware? I want to know how they fixed it so I can go yell at them about it...
I can confirm my neighbor was correct (see post above). My Orbi is now back online. Full strength.
The fix must have been on the Cox end since my Orbi (all of our Orbis actually) were offline. So they clearly changed nothing in the software after the problem started.
As to who's fault it is, I doubt we will ever know. I suspect that NG Support or Cox will not tell us. But who knows. Maybe they will fess up.
Hi all,
cox folks have updated config file and thats why we are seeing most of the units back to normal. (cox engg was helpful to work this our for us albeit it took some time to identify the issue)
Is anyone else still having issues getting modem online? If yes, we need CM MAC + Location (city, state) to see if the config has been deployed correctly in all the places.
- Vkdelta,
Thank you!
Take care 🙂
- How did you roll back your firmware? I tried multiple ways with not success
