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Forum Discussion

Freemaak's avatar
Freemaak
Guide
Aug 21, 2021

CBR750 Fails after firmware update

I recently updared the firmware on my Orbi CBR750 to the latest v4.6.3.6_2.0.48 update. I can no longer establish internet connectivity. Prior to updating my connection was fine with no issues. My ISP...
Dellman87's avatar
Dellman87
Star
Sep 24, 2021

Weird update status for my family room? Downgrade? Whats going on? Also, my wifi has been down everyday and TDS says its not them again. I tried reinstalling the latest firmware... lets see if that helps.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 24, 2021

be sure to power OFF the CBR and RBS for 1 minute or more then back ON. 

Dellman87 wrote:

Weird update status for my family room? Downgrade? Whats going on? Also, my wifi has been down everyday and TDS says its not them again. I tried reinstalling the latest firmware... lets see if that helps.

 

  • Dellman87's avatar
    Dellman87
    Star
    Sep 27, 2021

    I left it powerless for 3 to 5 minutes. After 10 min the WiFi went out again.... I'm about to dump this system and get another brand. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Sep 27, 2021

      I'd reach out to NG support and ask for additional help and information, ask about an RMA...

      Dellman87 wrote:

      I left it powerless for 3 to 5 minutes. After 10 min the WiFi went out again.... I'm about to dump this system and get another brand.