NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CBR750 having issued with Cox
I have the same provider, Orbi, and problem. What May I ask you did to resolve it?
I’m on my 5th Cox technician. Netgear support says my equipment is fine.
4 Replies
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerWhen Cox put up a temporary Modem/router all has been good. CBR750 Gave me intermittent access for a month. I hope this info can help someone smarter than me to determine what could be the concern. I shutter at discarded a fairly new, pricey, device.
Would need the CBR online and the following posted:
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Please don't post pictures with modem or router serial numbers and MAC Addresses in public forums for security reasons.
Any progress on this?
Janeybopyou2 wrote:
I have the same provider, Orbi, and problem. What May I ask you did to resolve it?
I’m on my 5th Cox technician. Netgear support says my equipment is fine.
