NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
go1dens4
Jun 27, 2022Tutor
CBR750 intermittent internet with Spectrum
Attached is an image of the first 31 channels that my cable connection has, seems like 11-19 have significant issues I had spectrum come out and they stated there was no issue on their end which seem...
go1dens4
Jun 27, 2022Tutor
I already replaced the line coming in with quad shielded cable and it is a direct line from my outdoor tap... So not the issue, all the fittings are good to go now still had intermittent things occur during the day...uncorrectable packets issue comes and goes too...
plemans
Jun 27, 2022Guru - Experienced User
Did you try directly connecting it where the line comes in?
I had an instance once where a drywaller had put a screw through the coax cable in the wall. it still worked but had occasional drops. I've also seen where the foil is touching the copper when people did it themselves and caused issues. Not saying you did. Just saying, its worth directly connecting it. Plus if you're still getting the errors directly connected, it limits what spectrum can blame it on
- go1dens4Jun 27, 2022Tutor
I re-ran the drop into my house... aka this is where it comes in... My father worked in the cable industry so I have all the tools to run drops, the cable is good to go into my house it is a single line directly connected to my outside drop.