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Forum Discussion
mjposner
Sep 22, 2022Aspirant
CBR750 losing connection
Two weeks ago my cable line was cut. Comcast came out and fixed on a Sunday, also redid part of the line back to pole. Everything worked great for a few days. On Thursday, Comcast went down for a ...
mjposner
Sep 22, 2022Aspirant
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
They checked after the repair and said it was good. Comcast today can see my modem
Be sure there are no coax cable line splitters in the between the modem and ISP service box. None
Be sure your using good quality RG6 coax cable up to the modem. yes
Be sure to power OFF the modem for 1 minute then back ON. done repeatedly
Event log was blank
Logs:
[DHCP IP: (192.168.1.12)] to MAC address 34:3E:A4:1E:95:69, Thursday, Sep 22,2022 11:06:54
[DHCP IP: (192.168.1.12)] to MAC address 34:3E:A4:1E:95:69, Thursday, Sep 22,2022 11:06:32
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 11:06:27
[Admin login] from source 192.168.1.33, Thursday, Sep 22,2022 11:05:32
[DHCP IP: (192.168.1.22)] to MAC address 34:7E:5C:15:75:6E, Thursday, Sep 22,2022 11:05:32
[DHCP IP: (192.168.1.46)] to MAC address 94:9F:3E:43:D9:50, Thursday, Sep 22,2022 11:05:31
[DHCP IP: (192.168.1.34)] to MAC address 7E:8B:5D:DC:DF:D3, Thursday, Sep 22,2022 11:04:56
[Internet connected] IP address: 73.107.37.164, Thursday, Sep 22,2022 11:04:28
[Internet disconnected] Thursday, Sep 22,2022 11:04:27
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 11:04:23
[DHCP IP: (192.168.1.25)] to MAC address 94:9F:3E:61:9D:E8, Thursday, Sep 22,2022 11:04:15
[DHCP IP: (192.168.1.17)] to MAC address 94:9F:3E:A3:3E:1E, Thursday, Sep 22,2022 11:03:17
[DHCP IP: (192.168.1.15)] to MAC address 94:9F:3E:83:16:24, Thursday, Sep 22,2022 11:03:16
[DHCP IP: (192.168.1.45)] to MAC address 34:7E:5C:72:23:E3, Thursday, Sep 22,2022 11:03:15
[DHCP IP: (192.168.1.6)] to MAC address 78:28:CA:1F:97:28, Thursday, Sep 22,2022 11:03:14
[DHCP IP: (192.168.1.5)] to MAC address 78:28:CA:1F:96:40, Thursday, Sep 22,2022 11:03:14
[DHCP IP: (192.168.1.34)] to MAC address 7E:8B:5D:DC:DF:D3, Thursday, Sep 22,2022 11:02:41
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 11:01:57
[DHCP IP: (192.168.1.12)] to MAC address 34:3E:A4:1E:95:69, Thursday, Sep 22,2022 11:00:10
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 11:00:00
[DHCP IP: (192.168.1.21)] to MAC address 34:86:5D:30:FA:24, Thursday, Sep 22,2022 10:59:15
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 10:57:46
[DHCP IP: (192.168.1.12)] to MAC address 34:3E:A4:1E:95:69, Thursday, Sep 22,2022 10:56:32
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 10:55:23
[DHCP IP: (192.168.1.34)] to MAC address 7E:8B:5D:DC:DF:D3, Thursday, Sep 22,2022 10:54:09
[DHCP IP: (192.168.1.24)] to MAC address 50:51:A9:8E:37:47, Thursday, Sep 22,2022 10:53:01
[DHCP IP: (192.168.1.12)] to MAC address 34:3E:A4:1E:95:69, Thursday, Sep 22,2022 10:52:36
FURRYe38
Sep 22, 2022Guru - Experienced User
What FW version is loaded on the CBR and RBS?
Can you enable email logging? https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/m-p/2231485/highlight/true#M34055