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Forum Discussion
bhiggs
Dec 05, 2021Aspirant
CBR750 Orbi mode/router times out on trying to access a specific domain
I have a strange issue. I have been webmaster for a particular website for years, and have rarely had problems connecting to it. But over the past few days, I cannot connect to my website (or any...
FURRYe38
Dec 06, 2021Guru - Experienced User
What Firmware version is currently loaded?
Is Armor enabled on the CBR?
Is the domain www.dreamhost.com or https://webmail.dreamhost.com or a hosted web page that deamhost supports for you?
Does this happen on all devices?
- bhiggsDec 06, 2021Aspirant
What Firmware version is currently loaded?
V4.6.5.8, which is the latest, I believe.
Is Armor enabled on the CBR?
I don't believe so. It says to download the app to enable it. I have downloaded the app on my Android mobile, but when I try to login to the modem/router, for some reason it won't accept the admin login password. If that is the only way to enable Armor, then ...
Is the domain www.dreamhost.com or https://webmail.dreamhost.com or a hosted web page that deamhost supports for you?
I'm not sure what you're asking. souheganvalleychorus.org is the domain in question, and it is hosted by Dreamhost. I have other domains hosted by them, and only souheganvalleychorus.org (all websites in that domain) seems to be exhibiting this behavior.
Does this happen on all devices?
All devices within my home served by this router/modem.
- FURRYe38Dec 06, 2021Guru - Experienced User
bhiggs wrote:
What Firmware version is currently loaded?
V4.6.5.8, which is the latest, I believe.
Is Armor enabled on the CBR?
I don't believe so. It says to download the app to enable it. I have downloaded the app on my Android mobile, but when I try to login to the modem/router, for some reason it won't accept the admin login password. If that is the only way to enable Armor, then ...
You might need to setup the admin log in on the CBR if you have not done that already using the CBRs web page.
Is the domain www.dreamhost.com or https://webmail.dreamhost.com or a hosted web page that deamhost supports for you?
I'm not sure what you're asking. souheganvalleychorus.org is the domain in question, and it is hosted by Dreamhost. I have other domains hosted by them, and only souheganvalleychorus.org (all websites in that domain) seems to be exhibiting this behavior.
Yes this would be a hosted web page thats hosted by dreamhost.
Does this happen on all devices?
All devices within my home served by this router/modem.
Can you put a PC or a device in the CBRs DMZ and see if you can access the site? DMZ will be under Advanced Tab/WAN Setup.
- bhiggsDec 06, 2021Aspirant
Is Armor enabled on the CBR?
I don't believe so. It says to download the app to enable it. I have downloaded the app on my Android mobile, but when I try to login to the modem/router, for some reason it won't accept the admin login password. If that is the only way to enable Armor, then ...
You might need to setup the admin log in on the CBR if you have not done that already using the CBRs web page.
I figured out what I'd set for a password, and got into the app. But it seems to be very limited. I tried to enable Armor, and it only allowed me to choose a trial. When I did, it said "Failed to Subscribe"
I guess I'm not interested.
Does this happen on all devices?
All devices within my home served by this router/modem.
Can you put a PC or a device in the CBRs DMZ and see if you can access the site? DMZ will be under Advanced Tab/WAN Setup.
I went into Advanced Tab/Setup/WAN Setup, and the only item related to DMZ on that page is "Default DMZ Server", which is not set, and an IP of 192.168.1.0 . How do I put a device in the CBR's DMZ? Choose that option, and then set the IP address to that of the device in question?