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Forum Discussion
CBR750 Orbi mode/router times out on trying to access a specific domain
I have a strange issue. I have been webmaster for a particular website for years, and have rarely had problems connecting to it. But over the past few days, I cannot connect to my website (or any...
Is Armor enabled on the CBR?
I don't believe so. It says to download the app to enable it. I have downloaded the app on my Android mobile, but when I try to login to the modem/router, for some reason it won't accept the admin login password. If that is the only way to enable Armor, then ...
You might need to setup the admin log in on the CBR if you have not done that already using the CBRs web page.
I figured out what I'd set for a password, and got into the app. But it seems to be very limited. I tried to enable Armor, and it only allowed me to choose a trial. When I did, it said "Failed to Subscribe"
I guess I'm not interested.
Does this happen on all devices?
All devices within my home served by this router/modem.
Can you put a PC or a device in the CBRs DMZ and see if you can access the site? DMZ will be under Advanced Tab/WAN Setup.
I went into Advanced Tab/Setup/WAN Setup, and the only item related to DMZ on that page is "Default DMZ Server", which is not set, and an IP of 192.168.1.0 . How do I put a device in the CBR's DMZ? Choose that option, and then set the IP address to that of the device in question?
I set "Default DMZ Server, entered the IP Address of this device, and after the Orbi finished updating its settings, I tried accessing souheganvalleychorus.org again. Still no response.
Are we getting anywhere?
Wow, figured the DMZ would have worked. Not sure what is blocking that site. I can get to it from both work and home.
Can you ping that address from a command line?
C:\Users\#####>ping souheganvalleychorus.org
Pinging souheganvalleychorus.org [64.90.40.166] with 32 bytes of data:
Reply from 64.90.40.166: bytes=32 time=23ms TTL=53
Reply from 64.90.40.166: bytes=32 time=22ms TTL=53
Reply from 64.90.40.166: bytes=32 time=23ms TTL=53
Reply from 64.90.40.166: bytes=32 time=24ms TTL=53Ping statistics for 64.90.40.166:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 24ms, Average = 23msWhat I get thru my system at home. Thought I dont have my CBR750 online currently.
Are you using ISP DNS or custom DNS? Might try some custom DNS set on the CBR. Im using ISP DNS.
You might reach out to NG support and see if they can help. This is a odd one for sure.
Wow, figured the DMZ would have worked. Not sure what is blocking that site. I can get to it from both work and home.
Can you ping that address from a command line?
Bryans-iMac:~ bryanhiggs$ ping souheganvalleychorus.org
PING souheganvalleychorus.org (64.90.40.166): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8
Request timeout for icmp_seq 9
Request timeout for icmp_seq 10
Request timeout for icmp_seq 11
Request timeout for icmp_seq 12
Request timeout for icmp_seq 13
Request timeout for icmp_seq 14
Request timeout for icmp_seq 15
Request timeout for icmp_seq 16
Request timeout for icmp_seq 17
Request timeout for icmp_seq 18
Request timeout for icmp_seq 19
Request timeout for icmp_seq 20
Request timeout for icmp_seq 21
Request timeout for icmp_seq 22
Request timeout for icmp_seq 23
Request timeout for icmp_seq 24
Request timeout for icmp_seq 25
Request timeout for icmp_seq 26
Request timeout for icmp_seq 27
Request timeout for icmp_seq 28
Request timeout for icmp_seq 29
Request timeout for icmp_seq 30
Request timeout for icmp_seq 31
Request timeout for icmp_seq 32
Request timeout for icmp_seq 33
Request timeout for icmp_seq 34
Request timeout for icmp_seq 35
Request timeout for icmp_seq 36
Request timeout for icmp_seq 37
Request timeout for icmp_seq 38
Request timeout for icmp_seq 39
Request timeout for icmp_seq 40
Request timeout for icmp_seq 41
Request timeout for icmp_seq 42
Request timeout for icmp_seq 43
Request timeout for icmp_seq 44
Request timeout for icmp_seq 45
Request timeout for icmp_seq 46
Request timeout for icmp_seq 47
Request timeout for icmp_seq 48
Request timeout for icmp_seq 49
Request timeout for icmp_seq 50
Request timeout for icmp_seq 51
Request timeout for icmp_seq 52
Request timeout for icmp_seq 53
...<and lots more>
What I get thru my system at home. Thought I dont have my CBR750 online currently.
Are you using ISP DNS or custom DNS? Might try some custom DNS set on the CBR. Im using ISP DNS.
Whatever it sets up by default.You might reach out to NG support and see if they can help. This is a odd one for sure.
How do I do that? I get the impression that to get support, I have to pay. If true, that sucks.Thanks for your help!
bhiggs wrote:
Wow, figured the DMZ would have worked. Not sure what is blocking that site. I can get to it from both work and home.
Can you ping that address from a command line?
Bryans-iMac:~ bryanhiggs$ ping souheganvalleychorus.org
PING souheganvalleychorus.org (64.90.40.166): 56 data bytes
Request timeout for icmp_seq 0
...<and lots more>
What I get thru my system at home. Thought I dont have my CBR750 online currently.
Are you using ISP DNS or custom DNS? Might try some custom DNS set on the CBR. Im using ISP DNS.
Whatever it sets up by default.Can you try using 8.8.4.4 and 8.8.8.8 or 1.1.1.1 and 9.9.9.9 on the PC first, then try setting this on the CBRs web page?
You might reach out to NG support and see if they can help. This is a odd one for sure.
How do I do that? I get the impression that to get support, I have to pay. If true, that sucks.Try reaching out to a forum moderator and see if they can get you any information. Does seems like this is a FW issue on the CBR. DarrenM vkdelta
