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Forum Discussion
ArekB
Dec 11, 2023Aspirant
CBR750 problem with connection and setup
Few things happened STEP1: I had problems with internet over last 2 weeks. People during calls will complaint that i drop out. Xfinity came to check and replaced the cable but problem continues. ST...
ArekB
Dec 12, 2023Aspirant
ab-wifi worked for 1 year without problems. After factory reset problems started
i actually also setup ab-wifi as guest network, and seems to be working fine for most devices.
i will try to remove mac randomizer and see if there is any change...
i connected with Xfinity but they said on their side everything is fine, i can rent modem from them them and then everything is going to be fine. They cannot help with my own modem
Overall i am thinking to change the system. I was thinking to buy modem and router separately however expect that RBR750 might end with same issues...
FURRYe38
Dec 12, 2023Guru - Experienced User
Well the power levels is too high for one so eventually that will eventually burn out the modem side of the CBR. Will burn out any modem at those higher power levels.
Going with separate modem and external router is recommended. I doubt the SSID name will carry over. FW on the RBK systems are at v7 and are stable. I asked about the CBR and NG doesn't seem to sure if v7 will be coming to it. No idea if or when that will ever happen if NG can make something work.
I can try my CBR in a Faux AP mode with your SSID name and see if my devices connect. Seems like if the SSID had been working and nothing on the CBR has changed, this would not be a CBR issue, rather maybe a device and OS update issue that may have been introduced on that side. Maybe some OSs don't like special characters in the SSID name. Not the first time that would have happened.
- ArekBDec 16, 2023AspirantIwas testing and resetting over last days. I was able to setup orbi using mobile app with temporary network name and password. I think problem is that if I try from the beginning using my original network name all 50devices are trying to connect to orbi during setup and orbi is blocking that. After everything was setup with temp network I changed network name to my original "AB-wifi" and almost everything works fine.
I still have my original problem that people are complaining that I am dropping out during team calls, I hear them well all the time. I put one of satellites next to my laptop and using cable connection it works well. Any idea what might be going wrong with wifi connection? Or at least how to test it without waiting for people to complain they cannot hear me? This problem started 3 weeks ago and was working perfectly during previous year. Thank you - FURRYe38Dec 18, 2023Guru - Experienced User
Is SIP ALG option enabled or disabled on the RBR? Under Advanced Tab/Setup/WAN Setup.
- ArekBDec 18, 2023Aspirant
NAT filetering is secured
Disable SIP APG is selected
not sure what is it doing?
- FURRYe38Dec 18, 2023Guru - Experienced User
Might give enabling SIP ALG a try and see if this changes anything for the teams meetings.
I don't think NAT Filter will change anything however you can try it. Put it back if you don't notice any changes.