NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CBR750 Slow upload speed
Hi, I just installed the AX4200 WiFi Cable Modem Router (CBR750) and I am getting the expected 600+Mbps download, but upload is only around 5Mbps when I was getting (and am paying for) 40Mbps with th...
These all look to be from the time I was initially setting up the modem, possibly before the firmware updated:
Thanks for looking!
Hello Gunnerpunk,
Welcome to the NETGEAR Community!
I understand that you are experiencing lower upload speeds than you originally expected. Please ensure that you are using the current FW version 4.6.14.4.
If you are not on the current FW please follow the instructions below to update your CBR750 Mesh System:
How do I manually upgrade firmware on my Orbi router using orbilogin.com? | Answer | NETGEAR Support
Please navigate to the link below to download the current FW for your CBR750 Mesh System:
Orbi CBK753 | WiFi System | NETGEAR Support
Best,
Kevin
Community Team
Yep, I mentioned in my original message that I am on the latest firmware.
Hello Gunnerpunk,
Thank you for verifying that information!
I would like to endorse you to our support team to further troubleshoot your CBR750.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team