CBR750

Question

In The Past Week Orbi Has Displayed A Magenta Ring Occasionally. My Understanding Is The Modem/Router Is Searching For A Satellite Device, Which Is Nonexistent. Is This Software Glitch Or Is There Something That Can Be Done On My End?

FURRYe38 · Answer

No, the CBR would not be searching for a RBS. Means the CBR is possibly loosing it's connection to your ISP services.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
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Please post a copy and paste of the modems connection status page.Have the ISP check the signal and line quality UP to the modem.&nbsp;Be sure the ISP provisions the modem correctly.Be sure there are no coax cable line splitters in the between the modem and ISP service box.&nbsp;Be sure your using good quality RG6 coax cable up to the modem.&nbsp;Be sure to power OFF the modem for 1 minute then back ON.https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html

Chas01 · Answer

Thank you for your response. Will be waiting to see if it happens again.

FURRYe38 · Answer

If you can post the cable connections page here, we can review that for now and see if there is anything in particular that you or the ISP should look at.&nbsp;

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CBR750

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