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Larry4499's avatar
Larry4499
Follower
Nov 05, 2021

CBR752 Modem/Router + RBS752 Satellite Epson Printer Won’t Connect

  • I have a NetGear Orbi CBR750 modem/router with one mesh satellite. My printer will not connect when the satellite is enabled on my network. I see 2 of the same SSID for my network on the printer Wi-Fi setup wizard. I suspect 1 is the modem/router and the other is the satellite. Is my printer getting confused by the multiple SSID’s?
  • Connection failed. *Multiple network names (SSID) that match your entered name have been detected.
  • Both my router and printer are running the latest Firmware versions.
    • Printer was connecting before I updated my router firmware.
    • 20211007: Updated CBR752 router & RBS752 satellite firmware from 3.2.18.2 to 4.6.3.6
  • The printer connects when I turn of the Wi-Fi Satellite/Extender device.
  • How can I fix this?
  • Serial #: 5Y017531

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