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Forum Discussion

skrishnan37's avatar
skrishnan37
Aspirant
Jun 24, 2020

Cell phone calls disconnect when on Wi-fi

I have noticed that if I have my WiFi on my iPhone XS and someone calls , the call gets immediately disconnected. If I try to make a call & the WiFi is on, as soon as someone picks up, the call is dis...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 25, 2020

Any progress on this? 

skrishnan37 wrote:
I have noticed that if I have my WiFi on my iPhone XS and someone calls , the call gets immediately disconnected. If I try to make a call & the WiFi is on, as soon as someone picks up, the call is disconnected.

Not a problem when the WiFi is turned off. Not a problem when I’m on someone else’s WiFi.

Thoughts? Some kind of restriction from the Orbi router? (I’ve had this iPhone for almost 2 years and this is a new problem.)

AT&T fiber optic-dumbswitch-Orbi RBK852 with 2 satellites