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Bobfireman's avatar
Bobfireman
Aspirant
Oct 10, 2021
Solved

Cell phone constantly drops connection to RBS750

This is kind of weird, so bear with me. I have a RBR750 and a single RBS750. They are about 30' apart in a 1400sq ft house. . The RBR750 is in my home office at the far end of the housei and s conne...
Bobfireman's avatar
Bobfireman
Aspirant
Oct 11, 2021

The latest:

I upgraded the firmware. That alone did not fix the problem, but did seem to increase the speed through the router.

I unplugged the satellite, so I could confirm that the cell phone was only connecting to the router, and the problem did not re-occur. This seems to confirm that the issue was with the satellite.

I then unplugged the router for 5 minutes and then restarted everything. I got a message that the satellite needed a firmware upgrade, so I did that, and then unplugged it for several minutes (at least 5).

Turned everything back on, and got a bit worried because the satellite kept going offline, with the ring light being blue for several minutes then "pulsing" white, and then back to blue. Eventually, that behavior stopped, and so far the network is back up and stable.

I have not resorted to disabling AX mode, since the array of devices I have on my network need that mode to operate well. Since the problem has been relieved,  I don't see a need to do it now, but will keep it in mind if future problems come up.

 

Thanks for your help!