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Chamberlain MYQ Orbi752 won't connect
Recently upgraded to a new mesh Orbi 752 system and all is working well except I can't get it to connect with my Chamberlin garage door opener MYQ. I know this is an issue resulting from the fact that...
- Wouldn't you know it but Chamberlain support had a fix!
Apparently the issue was using the Android app to try to connect. They showed me a work-around using a web interface to authenticate the network.
Here's what I did..
#1) Go through steps to update wifi settings via control panel on opener itself. (push and hold rectangular button until led button lights turn off on unit. Then push yellow round button 3 times. Rectangular button will blink blue.)
#2) Go to wifi settings in phone and myq opener should be visible. Select it. Let it connect.
#3) Open a browser on phone. Type in "setup.myqdevice.com" and enter. It will open a web interface for setting up the wifi. Follow prompts and it should work. It did for me and I was even able to leave AX mode enabled as well as go back to regular wpa2.
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://https://https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Had the garage device worked before you got the Orbi AX with a different router? Are you using the same SSID name and PW on the Orbi AX as on the prior router?
Try disabling AX mode on both radios.
Try setting CTS values to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings
IF you reduce the power output of the 5ghz radio, you need to disable the wifi radio on your setup mobile device for the garage device. Walk out farther from the RBR or RBS, then turn ON the mobile device and then it should connect to the 2.4Ghz radio. I would turn OFF the RBS for this process while you attempt to get the garage device setup so your only dealing with 1 wifi signal.