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Forum Discussion
mirage_man
Sep 29, 2020Guide
Chamberlain MYQ Orbi752 won't connect
Recently upgraded to a new mesh Orbi 752 system and all is working well except I can't get it to connect with my Chamberlin garage door opener MYQ. I know this is an issue resulting from the fact that...
- Oct 22, 2020Wouldn't you know it but Chamberlain support had a fix!
Apparently the issue was using the Android app to try to connect. They showed me a work-around using a web interface to authenticate the network.
Here's what I did..
#1) Go through steps to update wifi settings via control panel on opener itself. (push and hold rectangular button until led button lights turn off on unit. Then push yellow round button 3 times. Rectangular button will blink blue.)
#2) Go to wifi settings in phone and myq opener should be visible. Select it. Let it connect.
#3) Open a browser on phone. Type in "setup.myqdevice.com" and enter. It will open a web interface for setting up the wifi. Follow prompts and it should work. It did for me and I was even able to leave AX mode enabled as well as go back to regular wpa2.
js16301
Oct 12, 2020Initiate
I have an RBR850 and was having a hard time also, I turned off the AX on the 2.4 GHZ and reset my WiFi using the instructions on page 32 of the owners manual. After that I didn't have any issues and was able to connect. Hopefully this works for you
FURRYe38
Oct 12, 2020Guru - Experienced User
Thank for letting us know.
Enjoy.
js16301 wrote:I have an RBR850 and was having a hard time also, I turned off the AX on the 2.4 GHZ and reset my WiFi using the instructions on page 32 of the owners manual. After that I didn't have any issues and was able to connect. Hopefully this works for you