NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mirage_man's avatar
Sep 29, 2020
Solved

Chamberlain MYQ Orbi752 won't connect

Recently upgraded to a new mesh Orbi 752 system and all is working well except I can't get it to connect with my Chamberlin garage door opener MYQ. I know this is an issue resulting from the fact that...
  • mirage_man's avatar
    mirage_man
    Oct 22, 2020
    Wouldn't you know it but Chamberlain support had a fix!

    Apparently the issue was using the Android app to try to connect. They showed me a work-around using a web interface to authenticate the network.

    Here's what I did..

    #1) Go through steps to update wifi settings via control panel on opener itself. (push and hold rectangular button until led button lights turn off on unit. Then push yellow round button 3 times. Rectangular button will blink blue.)

    #2) Go to wifi settings in phone and myq opener should be visible. Select it. Let it connect.

    #3) Open a browser on phone. Type in "setup.myqdevice.com" and enter. It will open a web interface for setting up the wifi. Follow prompts and it should work. It did for me and I was even able to leave AX mode enabled as well as go back to regular wpa2.