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Forum Discussion
mirage_man
Sep 29, 2020Guide
Chamberlain MYQ Orbi752 won't connect
Recently upgraded to a new mesh Orbi 752 system and all is working well except I can't get it to connect with my Chamberlin garage door opener MYQ. I know this is an issue resulting from the fact that...
- Oct 22, 2020Wouldn't you know it but Chamberlain support had a fix!
Apparently the issue was using the Android app to try to connect. They showed me a work-around using a web interface to authenticate the network.
Here's what I did..
#1) Go through steps to update wifi settings via control panel on opener itself. (push and hold rectangular button until led button lights turn off on unit. Then push yellow round button 3 times. Rectangular button will blink blue.)
#2) Go to wifi settings in phone and myq opener should be visible. Select it. Let it connect.
#3) Open a browser on phone. Type in "setup.myqdevice.com" and enter. It will open a web interface for setting up the wifi. Follow prompts and it should work. It did for me and I was even able to leave AX mode enabled as well as go back to regular wpa2.
FURRYe38
Oct 12, 2020Guru - Experienced User
Any progress on this?
mirage_man wrote:
Recently upgraded to a new mesh Orbi 752 system and all is working well except I can't get it to connect with my Chamberlin garage door opener MYQ. I know this is an issue resulting from the fact that the myq is only 2g and the orbi is both 2g and 5g. I've tried turning off the 5g and it still won't work.
I spoke to tech support and they said there's two options... Reduce the 5g signal or add a second router specifically for the myq. I have an older Asus router and I tried following a tutorial to add it to the orbi and I couldn't get it to work. Ended up having to factory reset the orbi.
Anyone have a suggestion here? Tech support said they would help me set it up if it was another Netgear brand router. I don't have a problem getting a cheap one for this purpose if I have to but not sure what would be the best way to go.
mirage_man
Oct 22, 2020Guide
Not yet. Haven't had a chance to work on it until now. I'll update shortly if I can get it working.